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After connecting to the vpn, as soon as I start firefox I got no ICMP responses so it's not DNS related. I heard there was a POC of SHA1 collisions few weeks ago and my Firefox was updated yesterday... I tried re-installing both Firefox and Eddie using the latest installers. This is a real pain as I REALLY do not want to use Edge. It pertains to a different Kaspersky problem which causes similar symptoms, but that's nowadays probably totally unrelated to the problem discussed in this thread caused by Patch D of Kaspersky. 20 - Systems & servers data update completed I 20 - Checking authorization ... 20 - Connecting to Kocab (Netherlands, Alblasserdam) . 20 - Shell of 'cmd.exe','/c ipconfig /flushdns' done sync in 0 ms, Output: Windows IP Configuration . 20 - Registration of the DNS resource records for all adapters of this computer has been initiated. It seems to be affecting Private Internet Access customers as well. I'd also recommend uninstalling Kaspersky Secure Connection (their own VPN) via Control Panel - this is separate software and will not affect your antivirus protection. I had opened a ticket with Air VPN, sent them multiple logs and the solution (using Open VPN) but I've not received any further response - presumably because of how many tickets they say are open.
Also from Firefox 52 release notes : Display (but allow users to override) an “Untrusted Connection” error when encountering SHA-1 certificates that chain up to a root certificate included in Mozilla’s CA Certificate Program. This morning when I came to use the internet using Firefox all was fine. I'll have to see if I can find another browser that will work. The solution that's described below applies to s problem and probably not to the other users in this thread. 20 - Shell of 'C:\Program Files\Air VPN\curl.exe','--version' done sync in 0 ms, Output: curl 7.34.0 (x86_64-pc-win32) libcurl/7.34.0 Open SSL/1.0.0k zlib/1.2.8 Win IDN libssh2/1.4.3 librtmp/2.3 . 20 - Open VPN PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.5.0.1,comp-lzo no,route-gateway 10.5.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.5.7.119 255.255.0.0' . 20 - DNS leak protection with packet filtering enabled. Any errors will be reported in the Event Viewer in 15 minutes. Kaspersky is otherwise an excellent piece of software but this bug is really annoying me.
They advertise the free Kaspersky Antivirus but the download link does not work.
I have been trying to get an issue resolved with my Kaspersky software for five days now.
I have attached a picture of the error I am getting and they send me an e-mail stating that the ticket number(s) I am giving them have been closed and say nothing about the attachment I am sending them.
I have had a check back through the forums but didn't see this solution so posted anyway as I have had no end of problems for months and customer service couldn't help.
It also wasn't mentioned as a common problem in Mikko's posts.